Customer Relationship Management Resources

CRM Resources
White Papers/Research CRM Primer,
Yankee Group TCO Study,
Salesforce.com TCO Analysis Guide

About Salesforce

Edition Feature Comparison

Pure Visibility Presentations

Ann Arbor IT Zone CRM Automation

Online CRM Publications

CRM Daily,

CRM Magazine,

SellingPower.com CRM Newsletter

Hosted CRM/CRM On Demand

AACPCACcrm.com,
Free CRM,
NetSuite.com,

Salesforce.com,
Siebel OnDemand (was
UpShot), Soffront

Enterprise Suite CRM


ClarifyCRM, Oracle,

PeopleSoft,
SAP,
Siebel

SMB Suite CRM

Microsoft CRM,
Onyx,

SalesLogix,
SugarCRM,

TechExcelCRM

Sales Force Automation

Act!,
GoldMine,

Interface Software,
Maximizer,

Salesnet

CRM Tools
Open Source Tool License Types Availability on Sourceforge
Anteil Public License Yes
Centric Centric Public License No
Compiere Mozilla Public License 1.1 Yes
OhioEdge Library GPL, MPL 1.1 Yes
SugarCRM Mozilla Public License 1.1 Yes
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